Bill's Tractor Return Policy

At Bill's Tractor, we strive to ensure customer satisfaction with every purchase. Please review our Equipment return policy below:

Equipment Returns

• No Returns on Equipment: Returns on equipment are not accepted.
• Exchanges: Exchanges are allowed only in specific circumstances where a machine fails and is under warranty. These exchanges must occur within 5 days of delivery.

General Return Guidelines

• 5-Day Return Window: All returns must be initiated within 5 days of purchase or delivery.
• Restocking Fee: A 25% restocking fee will be applied to all returned products.
• Eligible Products: Only new products are eligible for return. Used or damaged items are not accepted.
• Return Method: All returns must be processed in-store only.
• Processing Time: Refunds or exchanges will be processed within 10 business days.

This policy applies to all Tractors, Mowers, Trailers, Attachments, Implements, all stocked numbered items and anything Bill’s Tractor classifies Equipment.

If you have questions about our return policy or need assistance, please contact us. Thank you for choosing Bill's Tractor!